FAQs of Floor Drain

1. What are the options for Plumberstar floor drain materials?

Plumberstar floor drain mainly supplies nickel bronze, brass, 304/316 stainless steel, cast iron, and other mainstream materials, while special alloy materials can be customized according to customer-specific needs. All products support a material inspection report attached with goods, showing material composition and performance indicators in detail to ensure compliance with customer requirements and relevant standards.

2. Does it support size and shape customization of floor drains?

Factory supports floor drain full-size customization, covering 3 inches, 4 inches, 6 inches, and other conventional specifications, but also to meet customer needs for unconventional size requirements; shape can be customized, square, round, rectangular, and other styles. Customization requires customers to provide detailed drawings or specific parameters to ensure that the product accurately adapts to the actual installation scenario.

3. How long is the service life of floor drain?

The service life of floor drains varies depending on the material, typically ranging from 8 to 15 years. Nickel bronze and 304/316 stainless steel exhibit better durability and longer service life. Under normal use and without artificial damage, the floor drain is eligible for a 3-year warranty service. Any quality issues during the warranty period will be properly addressed as agreed.

4. How to ensure the floor drain quality?

We’ll keep quality checks going throughout. Raw materials purchased are tested on floor drains, multiple inspections are carried out during the production process, and testing is also carried out before product packaging. It covers the whole process quality inspection links such as raw material arrival inspection, production process real-time inspection, finished product hydrostatic test, leakage test, etc. The qualified rate of products exceeds 99.8%, and each batch of orders is accompanied by quality certificate to ensure that the delivered products meet the high standard quality requirements.

5. Can you accept small batch trial order for the floor drain?

Support floor drain small batch test order, the minimum test order quantity of conventional models can reach 50 pieces, the test order price needs to be calculated separately according to specific needs. After the trial order products pass the customer inspection, they can seamlessly connect with batch order production without extra waiting for scheduling, reduce cooperation risks for customers, and efficiently promote follow-up cooperation.

6. Can the filtration accuracy of the floor drain be customized?

Support floor drain filter aperture customization, can adapt to the actual needs of customers, 1mm, 2mm, 3mm, and other common specifications, and can also be designed according to the needs of a double-layer filter structure. The customized filtering scheme can accurately match the anti-blocking requirements of different scenarios, effectively intercept all kinds of sundries, ensure the stable operation of the drainage system, and adapt to various use scenarios such as residential buildings, commercial buildings, and industrial places.

7. Can you provide documents related to the export for the floor drain?

Plumberstar supports commercial invoices, packing lists, bills of lading, certificates of origin (CO/FTA), certifications, quality inspection reports and international trade. Supplemental documents such as Certificate of Origin, Quality Conformity and Inspection Report, Coating Related Documentation are also provided. We also support the provision of documents related to floor drain acceptance, such as factory quality certificate, third-party inspection report, installation inspection batch quality record, etc. According to the customer’s target market, customs clearance requirements, or special needs, the specific content of the document can be customized to ensure compliance and effectiveness, and help customers successfully complete the customs clearance process.

8. Can you deliver the floor drain to the designated warehouse or port?

Support flexible delivery according to customer needs, can be delivered to designated ports (support FOB/CIF and other trade terms), overseas warehouses, or customer factories and other places. Specific delivery details will be clearly agreed in the contract, and the whole process will cooperate with the customer’s logistics planning to ensure accurate and timely delivery of goods and meet the delivery needs of different trade scenarios.

9. How is the floor drain installed?

Floor drain adopts an embedded installation design, which is suitable for a conventional drainage pipe interface. When installing, it only needs to be fixed in the reserved hole position on the ground and ensure sealing and leakage prevention. We will provide detailed installation instructions with the goods, if the customer has a need, we can also provide dedicated installation video guidance to help quickly complete the standard installation.

10. What is the discharge rate of the floor drain?

The drainage flow rate of the floor drain can be adjusted within the scope of 10-20L/min, according to the demands of different product sizes and structural designs. Based on the demand for large-flow drainage scenarios, through the optimization of product design, the precise drainage needs of various scenes, such as residential areas, commercial building areas, or industrial sites, can be matched, resulting in smooth drainage.